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About Jacob+Viktor

A brand doesn’t grow by being louder.
It grows by becoming clearer.

Jacob+Viktor is a brand consultancy based in Switzerland, working worldwide. We turn strategic friction into decisive shifts — in narrative, experience, culture and growth.

What sets us apart.

01One shift, not a list

We look for the one move that changes everything else, rather than a programme of improvements.

02Brand and business, one question

Story, experience, culture and model are treated together. A brand problem is rarely only a brand problem.

03From the story to the ground

We do not stop at the presentation. We build what makes the decision hold where it is lived.

04Discreet by default

Many clients prefer not to be named, and their names stay withheld. What we publish, we publish with their agreement.

Four shifts.

We stopped asking how to sell more cars. We started asking how to become indispensable to our clients’ daily lives.
General Manager Peugeot / Citroën Family Dealer Group — Confidential

Culture

A house is defined by what it asks of itself, and by what it refuses.

Our values.

  • Name the real tension

    We say what the brief leaves out, even when the room would rather not hear it.

  • Choose, therefore give up

    Every real position has a price. We name it before anyone pays it.

  • Say less, prove more

    We would rather show one result than promise ten.

  • Keep it human

    A brand is lived at a counter, in a showroom, on a call. If people cannot say it in their own words, it is not finished.

How a mandate moves.

  1. 01

    Friction

    We begin with the tension the business can no longer ignore — often not the one named in the brief.

  2. 02

    Shift

    We name the one move that changes everything else, and what the organisation must stop doing to make it.

  3. 03

    Levers of Change

    We build what makes the decision hold: the story, the experience, the culture, the model.

  4. 04

    Results

    We look at what actually moved: preference, price, loyalty, and how people inside describe the work.

What we refuse.

  • A new logo asked to solve what no logo can solve.
  • A mandate with no one able to decide.
  • A story the organisation does not intend to live.
  • Figures published without the client’s agreement.

What we ask of a client.

  • Tell us the tension you would rather leave out of the brief.
  • Put someone in the room who can decide.
  • Accept that a choice means giving something up.
  • Let us meet the people who live the brand every day.

Where the house gathers.

A culture of meeting rather than of offices: The Talks and the Invitational bring people together across nine cities.

  • Geneva
  • Lausanne
  • Paris
  • London
  • Milan
  • Lisbon
  • Marbella
  • Marrakech
  • Dubai

What needs to change?

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